INSURANCE CLAIMS

INSURANCE CLAIMS – GENERAL PERILS

  • Earthquake Damage
  • Fire
  • Flood
  • Storm
  • Impact
  • Escape of water/oil
  • Gas explosions

The Building Surveyors and Structural Engineers within BSNZ have previously worked in the Loss Adjusting profession. This knowledge and experience within our organization enables us to provide an effective and speedy service for our clients. Our professional service assists with the handling of building related insurance claims on domestic, heritage, commercial and industrial properties

We have developed a proven track record to work independently or as outsourcers for major Loss Adjusters, lawyers, advocates and barristers. Our service is focused on customer care which provides that all important link between the policyholder and the claims handler

From our office in Christchurch we are centrally located to provide an efficient service throughout New Zealand. When required, we have flexibility to assist our clients by providing nationwide coverage to help with major events such as the recent floods in Dunedin.

Our claims handling service includes a detailed assessment of the building to identify the nature and extent of damage. Once policy liability issues have been resolved, we produce contract documentation for the reinstatement process. Builders with appropriate skills and experience are selected from our approved list to tender for the repair work. BSNZ project manage the reinstatement scheme to completion. We actively encourage teamwork between all parties to seek a successful and speedy solution.